COVID-19 Guidance for Travellers to Canada and in Canada

Last updated: April 1, 2020

 

Guidance for Travellers to Canada and in Canada

Destination Canada is committed to providing accurate information for travellers to Canada and in Canada. We have consolidated links to sites about COVID-19 below, so you can easily access the resources you need to make informed travel decisions.

 

Government of Canada and WHO information

The Canada/U.S. border is closed to all non-essential travel, but remains open for the shipment of goods and key supplies. The latest border information is here.

  • The latest Government of Canada information for travel is here
  • The latest World Health Organization (WHO) information is here.

 

Prevention and Planning

The Public Health Agency of Canada (PHAC) is actively monitoring the current outbreak of COVID-19 (coronavirus). You can find preventative information here on the PHAC’s website or call the Health Canada COVID-19 information line at 1-833-784-4397 with further questions.

 

Travel Advisory

Travellers to Canada and in Canada are encouraged to read the Public Health Agency of Canada (PHAC) travel health notices here.

For the latest official government of Canada updates on travel restrictions, please visit the PHAC website.

 

Flights and Border Services

The Public Health Agency of Canada (PHAC) and Canada Border Services Agency (CBSA) are working together to facilitate and implement health-screening measures at airports.

  • Information about procedures at the Vancouver International Airport (YVR) is here.
  • Information about procedures at the Calgary International Airport (YYC) is here.
  • Information about procedures at Toronto’s Pearson airport (YYZ) is here.
  • Information about procedures at Montreal’s Trudeau airport (YUL) is here.

 

Airlines

  • Air Canada (and Air Canada Rouge) has issued a response to COVID-19 here.
  • WestJet has issued a response to COVID-19 here.
  • Air Transat has issued a response to COVID-19 here.
  • Swoop has issued a response to COVID-19 here.
  • Porter has issued a response to COVID-19 here.

 

Cruise Lines

As a response to COVID-19, the Government of Canada will defer the start of the cruise ship season in Canada to July 1, 2020, at the earliest. This deferral will apply to cruise ships capable of carrying more than 500 passengers and crew members. You can find more information here.

Cruise Lines International Association (CLIA) has announced updated guidelines for cruise passengers and crew in response to COVID-19. Read about the enhanced screening measures here.

If you are travelling to Canada as a part of a cruise, we urge you to contact your cruise line for the latest information on cancellations, changes, or other relevant information.

 

Rail

VIA Rail Canada is monitoring the situation and is posting their latest information here.

Rocky Mountaineer is monitoring the situation and is posting their latest information here.

 

Hotel Association

The Hotel Association of Canada is updating their information here.

 

Events and Conferences

If you’re travelling to Canada for an upcoming conference or event, we recommend contacting your event organizer and host venue for the most up-to-date details.

Further information for our Business Events industry partners can be found here.

 

How to Stay Healthy

The World Health Organization recommends that individuals:

  • Frequently clean hands by using alcohol-based hand rub or soap and water
  • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw the tissue away immediately and wash hands
  • Avoid touching your eyes, nose and mouth
  • Avoid close contact with anyone who has a fever and cough
  • Anyone concerned that they may have been exposed to, or are experiencing symptoms of the novel coronavirus, should contact their primary care provider, local public health office, or for non-emergency situations only, call 8-1-1, or for 7-1-1 for the deaf or hard of hearing.
  • The Public Health Agency of Canada has a COVID-19 information line at: 1-833-784-4397.

 

Stay Informed